BioSmart Research offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service, and we’ll make it right—simple as that.
How much time will I have to make a return claim?
You have 30 days from your purchase date to make a return. BioSmart offers all its customers a 100% Satisfaction Guarantee.
How do I return my BioSmart order?
BioSmart orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service. Returns can be mailed or sent from any USPS store or drop-off.
Can I request a refund?
Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all BioSmart products.
Where can I take my BioSmart order to be returned?
You can take your BioSmart order to your nearest USPS store or drop-off location. If you purchased a BioSmart product from a retail location, please follow the store’s return policy.
How long does it take to receive a refund?
It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed.
How is my refund issued back?
Your refund is sent through your original form of payment.